1. Introduction
Dinna Indústria Comércio e Serviços Ltda presents this privacy notice with the aim of clearly informing which User data is collected and processed through this website, for what purpose, where and for how long it will be stored, in addition to the rights that are guaranteed to you as Data Holder, if you freely decide to inform them for the purpose of obtaining more information about the services we provide, or even asking a question about a specific case. In this case, we understand that you agree and authorize the collection and processing of your Personal Data in accordance with the terms defined here, in the privacy policies, as well as in Brazilian legislation.
2. Who is collecting the information?
Your Personal Information will be collected by Dinna Indústria Comércio e Serviços Ltda, on this website, which will be directed to the institutional email.
3. What information is collected?
The collection of Personal Data will be the minimum necessary to enable the proper functioning of the provision of services. Sensitive Personal Data and Personal Data from children or adolescents will not be collected.
3.1. Personally Identifiable Data
To use the Service through this Website, we will request some Personal Data that can be used to identify you. If the collection of this Personal Data is not authorized or cannot be completed, the functioning of the Service may be compromised or rendered unfeasible. Are they:
Name and surname; Address; Email address; Landline/cell phone/Whatsapp number; CPF; Driver's license.
3.2. Usage data
When using our Service through this Website, we may automatically collect some access-related data for the purposes of providing and maintaining the Service, such as, but not limited to:
Local access data, such as IP address and Internet connection information; Date and time of access; Connection times and actions performed; Content accessed, viewed and downloaded; Data about the browser used.
4. How is information collected?
The Personal Data collected may be provided directly by the User, when using this Website in the following fields: Contact us; Ombudsman Channel; Personal Data Holder Channel and Work with Us.
5. What is the legal basis for collecting and processing information?
The Personal Data collected during your use of this Website will be used, when authorized by its owner, exclusively for:
Enable direct contact with the company, whether with the Compliance officer, the Personal Data Officer, the Personnel or Commercial Department. (art.7, I of the LGPD).
6. Who will the collected information be shared with?
Dinna Indústria Comércio e Serviços Ltda will not disclose or share Personal Data with third parties without the prior consent of its Holder, except for the purposes described in this Privacy Notice and in the following situations:
To properly provide this Service; To comply with legal obligations; To prevent and investigate possible inappropriate actions related to the Service; For legal purposes associated with any legal action arising from the use of this Service or related services.
7. Data Transfer
The Personal Data collected and maintained by Dinna Indústria Comércio e Serviços Ltda, due to the use of this Service, through the Website, may be shared outside the Brazilian National Territory, and in these cases they will be processed in compliance with the LGPD, as well as the corresponding legislation. the protection and privacy of personal data from the other country, including in accordance with ANPD guidelines.
8. How and why will the information be processed?
Dinna Indústria Comércio e Serviços Ltda limits the processing of Personal Data collected as a result of the use of this Service by the Website, to the minimum necessary to provide the service and to what is legally required. In this sense, the processing of your Personal Data may include obtaining, copying, analyzing, retrieving, using, storing, sharing/disclosing, transferring, backing up, retaining, archiving and deleting, whether by automatic means or not, to meet the following purposes :
To ensure the functioning of the Website in an efficient, controlled manner and in compliance with current legislation and regulations; To carry out actions requested and/or authorized by you; To provide information requested by you in specific cases such as complaints or requests for proof of compliance vis-à-vis the terms defined in this policy; To send requests to update registration data, contact authorizations, and maintain data and preferences in order to guarantee an updated and duly authorized database; To inform about possible data breach situations; To inform about updates to the company's Privacy Policy; To contact the User and the Data Processor; To comply with legal obligations and specific regulations to which Dinna Indústria Comércio e Serviços Ltda is subject; To identify the customer's areas of interest and be able to supply them with information of possible interest; To participate in the selection process.
9. Where is information processed and stored?
The processing, including storage, of collected data is carried out using computers and/or IT tools enabled by Dinna Indústria Comércio e Serviços Ltda or a third party Data Processor duly designated and authorized, following organizational procedures and means strictly related to the purposes indicated . The data may be accessed by certain Dinna Indústria Comércio e Serviços Ltda people in charge of and directly involved with the operation of this Service (administration, legal system administration, information security) or external people (such as third-party technical service providers, hosting providers , IT companies, communication agencies) appointed, when necessary, as Data Processors by Dinna Indústria Comércio e Serviços Ltda. An updated list of these parties can be requested from the Owner at any time.
10. How long will the information be stored?
Personal Data collected during the use of this Website will be kept for a maximum of 12 months, through the appropriate channels, or as long as the Owner is obliged to keep them in compliance with a legal obligation or in compliance with a warrant from an authority.
11. What are the rights of the information owner?
The Data Holder, as a registered User of the service, has the following rights guaranteed:
Right to withdraw your consent to the maintenance and processing of Personal Data; Right of access to registered Personal Data; Right to request corrections and/or changes to registered Personal Data; Right to request the deletion of Personal Data (right to be forgotten) in the absence of legal obligations to which Dinna Indústria Comércio e Serviços Ltda is subject; Right to cancel your access (opt-out); Right to request restriction of the processing of Personal Data; Right to object to the processing of Personal Data; Right to request the receipt of Personal Data or its portability to third parties; Right to request clarification about the collection and processing of Personal Data; Right to submit a complaint to the competent data protection authority. The exercise of any of these rights must be made by means of an email request addressed to the Person in Charge of Personal Data Processing at the email address dados@dinna.com.br. After confirming the request, it will be processed within 10 working days.
12. How will the information collected be protected?
Dinna Indústria Comércio e Serviços Ltda implements a set of measures and controls that are reasonable and appropriate to the nature and sensitivity of the data collected and processed by the Service, to ensure its integrity, confidentiality and availability, as well as to ensure that it will not be transferred to another organization or country that does not offer adequate levels of protection. There is weekly and double backup of information, in addition to the security of the website itself and the office's internal server
13. How to contact us
You, the Data Holder, may submit any requests, questions, complaints or comments about how Dinna Indústria Comércio e Serviços Ltda collects and/or processes your Personal Data, in accordance with the terms and conditions defined in this Privacy Notice, to the Person in Charge Processing of Personal Data through the following channels:
By email:Charge@dinna.com.br Using the contact form on the website: www.dinna.com.br By phone (51) 3712-7080
Publication date: March 2022